City Manager
About the Role
Department City Operations – Chennai
Reporting To EVP
6 Days Working Week
Location: Chennai
CTC: 30L to 40L
ABOUT THE ROLE
The City Manager for Chennai is the CEO of the city — owning every dimension of the business from growth to
operations to profitability. You will be responsible for building the driver ecosystem, ensuring fleet utilisation,
expanding revenue channels, and maintaining financial discipline. This is a high-ownership role requiring both
strategic vision and operational intensity.
KEY RESPONSIBILITIES
→ Own the full P&L for Chennai — revenue targets, cost management, and operating margin improvement.
→ Drive aggressive driver onboarding and build a robust pipeline of enrolled driver partners.
→ Ensure optimal fleet utilisation across all active vehicles through dynamic allocation and demand planning.
→ Oversee all operational departments in Chennai — driver ops, customer experience, fleet, and finance.
→ Identify and evaluate new business opportunities in the city — corporate tie-ups, new segments, geo
expansion.
→ Build and lead a high-performing city team with clear accountability and performance culture.
→ Report business health, risks, and growth plans to National leadership on a regular cadence.
WHAT WE'RE LOOKING FOR
Must Have
6–10 years of experience with at least 2–3 years in a P&L ownership or city/regional leadership role.
Deep understanding of mobility, logistics, or on-demand services.
Strong people leadership skills — able to hire, motivate, and retain a diverse operations team.
Commercially sharp with experience in building business cases and managing budgets.
Good to Have
◦ Prior experience working in Chennai or with a South India-focused operations mandate.
◦ Exposure to multi-modal transport, fleet management, or hyperlocal logistics.
YOUR IMPACT
Chennai is a strategic market. As City Manager, you set the pace for the city's growth trajectory — your
decisions directly determine market share, driver satisfaction, and financial outcomes.
Key Skills & Technologies
Primary tools, core competencies, and technical domains relevant to this role:
What to Expect
Fast-Track Review
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